When it comes to world class technology, Australian Strata Management has been the pioneer and leader in this area. We had our first computerised management system back in 1989 and over the last 30 years we have continued to lead the industry by continually upgrading and developing new features to our IT system.
Today our in-house strata management software seamlessly provides effective data management for Owners Corporations, in a safe and secure environment. Creating a true community environment is what our Australian Strata Management ‘Strata Community Hub’ is all about.
Our in-house designed strata management system has been designed to be a central point of information and communication. It’s a place where you can access real time data and financial reporting to our Strata, Owners & Body Corporations and committees no matter where you are in the world.
As long as you have internet access you can connect to the Strata Community Hub. Our easy to use community hub gives you all the information you need, such as bank balances, pending tasks, meeting notices and invoices.
Strata Community Hub – Committee Area
Built within our Strata Community Hub is a secure area for the committee. This area provides members with access to all the committees’ specific information and functions. This helps our committee volunteers to be able to access information quickly and to operate more efficiently. Some of the information the committee have access to are, committee access only documents, supplier approvals, Strata, Owners & Body Corporations financials and arrears information.
Strata Community Hub – Lot Owners Area
The lot owners’ area in our Strata Community Hub provides owner's with access to all their essential information. Another additional benefit of our portal is if you have multiple lots across a number of properties you are able to access all your information under a single login account. All accessible 24/7 either via your computer, tablet, and internet connected tv, iPad or mobile phone. Some of our bespoke features our strata communities can access are:
Online reporting issues at any time;
Financial documents such as income, expenses and balance sheets;
plan of subdivision and model rules;
Bank statements and insurance documents;
Copies of communications for example levy notices, meeting minutes; and
After hours emergency contact details.
ASM Strata Specialists provides to its clients a national Contractor Register service. This service ensures that all works performed on properties are done by accredited contractors. The register requires that all of our contractors who perform any works on buildings managed by Australian Strata Management, comply with Work Health and Safety Legislation and hold the required ‘up to date’ licences, permits and insurances.
After Hours Emergency
As is sometimes the case, problems can arise outside traditional working hours. Each of our franchises have a 24-hour emergency contact number to help you in case of an emergency maintenance situation. Please head to your local office’s webpage on this site for more details.