1300 777 276
Properties We Service
Residential - Apartment Buildings
Residential - Units & Estates
Suburbs we service
Australian Capital Territory (ACT)
ASM Canberra CBD
Northern Territory (NT)
New South Wales (NSW)
ASM Sydney CBD
ASM Brisbane CBD
South Australia (SA)
ASM Adelaide CBD
ASM Hobart CBD
Western Australia (WA)
ASM Perth CBD
If you have been affected by the recent heavy rain and subsequent flooding, please read the following information we have compiled to assist you through this very difficult period.
We understand what you are going through and you have our guarantee that we will be doing everything humanly possible to assist you through this.
For life-threatening emergencies call 000.
For flood & storm emergencies that cannot wait for the weather to clear, please contact the Victorian State Emergency Service (VIC SES) on 132 500 from anywhere in Victoria.
All non-urgent repairs and maintenance is currently suspended to enable us and our trade partners to direct all available resources to assisting those who have been flood affected.
Urgent Repairs – After hours
For all urgent repairs please enter your postcode on our main website and you will be directed to your local franchise office’s page. The relevant emergency service number will be available on that page.
It will be too early at this stage to assess insurance claims however we will undoubtedly be inundated with these in coming weeks. To get a head start on this, we request that you
download the relevant insurance claim form
, complete it to the best of your ability and email it to the franchise office which manages your property.
If you are uncertain as to which insurance company manages your property, please email your local franchise office and they will advise.
If you are uncertain as to which office manages your property, please enter your postcode on our main website and you will be directed to your local franchise office’s page. Their email address is available there.